Suggestions & Complaints

Your comments and suggestions are important to us, please click on the link to the right and complete the form to send them to us. Please only use this form for comments about the Practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone Reception to make an appointment to see an appropriate Clinician, or to speak to the Practice Manager.

Click here to send your suggestions to the practice.

We make every effort to give the best service possible to everyone who attends our Practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the Practice Manager will deal with your concerns appropriately. Alternatively, ask the Reception staff for a form, or to speak to the Practice Manager on the telephone. 

Click here to send your complaint to the practice.