Dr Corbett. Dr Garget & Dr Mendis
WELCOME TO PARK LANE SURGERY
Redmarshall Street, Stillington, Stockton on Tees, TS21 1JS
Main Tel: 01740 631001 Emergency Tel: 01740 630208
e-mail: firstname.lastname@example.org (for general enquiries only, not clinical)
PLEASE WEAR A FACE COVERING (A SCARF OR A MASK) IF YOU ARE ATTENDING AN APPOINTMENT WITH A DOCTOR OR NURSE IN THE SURGERY. OUR SUPPLY OF MASKS IS LIMITED AND NEEDED FOR STAFF. Thank you.
REPEAT PRESCRIPTION ORDERING
PLEASE NOTE: WE ARE NO LONGER ACCEPTING TELEPHONE REQUESTS FOR REPEAT MEDICATION.
We stopped accepting telephone requests several years ago due to concerns about the safety of this process. We have allowed this over the past few months, as a temporary measure but we have now reverted to our usual practice.
PLEASE USE PATIENT ACCESS OR THE NHS APP AND ORDER YOUR MEDICATION ONLINE (The Reception Staff can help you with this) ALTERNATIVELY, USE THE EXTERNAL LETTER BOX TO DROP IN YOUR PRESCRIPTION ORDER (USING THE PRINTED MEDICATION LIST ISSUED WITH YOUR PRESCRIPTION AND CLEARLY MARKING THE ITEMS THAT YOU WISH TO ORDER)
THE DISPENSARY IS OPEN 8.30 am – 1.00 pm & 2.00 pm – 6.00 pm FOR MEDICATION COLLECTION.
THE SURGERY DOORS ARE NOW OPEN BUT STRICT DISTANCING RULES STILL REMAIN IN PLACE
- ONLY ONE PATIENT AT THE DESK AT A TIME
- PLEASE STAND WELL BACK FROM THE DESK - BEHIND THE FLOOR MARKERS
- IF YOU HAVE TO WAIT OUTSIDE, PLEASE QUEUE WITH A 2m DISTANCE FROM THE PERSON AHEAD OF YOU
- PLEASE USE A CONTACTLESS CARD TO PAY FOR MEDICATION
PLEASE WEAR A FACE COVERING (eg A SCARF OR A MASK) IF YOU ARE ATTENDING AN APPOINTMENT IN THE SURGERY.
PLEASE DO NOT VISIT THE SURGERY UNLESS YOU ARE COLLECTING MEDICATION OR ATTENDING FOR A BOOKED APPOINTMENT.
IF YOU WISH TO BOOK AN APPOINTMENT OR HAVE A GENERAL ENQUIRY – PLEASE DON’T COME IN - TELEPHONE 01740 631001
OUR SPACE INSIDE IS VERY LIMITED AND WE ARE DOING OUR BEST TO TRY AND KEEP EVERYONE SAFE.
NHS DIABETES ADVICE HELPLINE
NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.
The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.
Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.
You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 239
Named Accountable GP
Practices are required to allocate all patients a named GP who is nominally responsible for your overall care in the Practice. If you wish to know who is your named GP, please ask at Reception. If you wish your named GP to be changed, please let us know and we will do our best to accommodate this.
Please note - patients are not restricted to seeing their named GP and can see any of the GPs in the Practice.