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Help us to Help you!
When you call the surgery to make an appointment, the receptionist may ask you why you need to be seen; this way they can ensure that they are making an appointment with the most appropriate clinician.
This is not a case of the receptionist being nosey!
Any information given by you is strictly confidential. However if you feel you do not want to disclose this information then we will respect your decision.
Named Accountable GP
Practices are required to allocate all patients a named GP who is nominally responsible for your overall care in the Practice. If you wish to know who is your named GP, please ask at Reception. If you wish your named GP to be changed, please let us know and we will do our best to accommodate this.
Please note - patients are not restricted to seeing their named GP and can see any of the GPs in the Practice.