Prescriptions
Non-urgent advice: Order Prescriptions on the NHS App or Website
Please note an account / login is required.
To create an account, follow the 2nd link below.
Find out more / download:
https://www.nhs.uk/nhs-app/
Login or sign up using the website:
https://www.nhsapp.service.nhs.uk/login
Non-urgent advice: Order Prescriptions using SystmOnline or Airmid
Please note an account / login is required.
To create an account, you need to contact the practice.
SystmOnline Login:
https://systmonline.tpp-uk.com/
Airmid (The SystmOnline App):
https://tpp-uk.com/products/airmid/
Non-urgent advice: Order Prescriptions using an Online Form
Please note an account / login is not required.
Using the link below, choose medication query and fill out the appropriate form:
https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=A81066
Urgent advice: Important Information:
- You can also order repeat medication in person by completing a repeat medication slip at the practice. See this page for address details.
- Prescriptions from the dispensary will take up to 4 working days to prepare.
- We NO LONGER take repeat prescriptions over the telephone unless you are over 65 years old.
- Need to find a pharmacy near you? Use the NHS Pharmacy Finder:
https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy - Need to find your NHS Number? Use the NHS Number Finder:
https://www.nhs.uk/nhs-services/online-services/find-nhs-number/ - All Repeat medicines need to be reviewed at times so you may be asked to speak to the GP or you may need monitoring bloods before they can be issued
- Electronic Prescription Service means that for most patients, we can send your prescription directly to your chosen pharmacy/chemist saving you having to come down to the surgery. To get your prescription sent to your chosen pharmacy, contact the practice to sign up.
How to Get Medicines Urgently
During Surgery Hours: If you need to obtain your medication urgently, please ask the Dispensary or Reception Staff to help.
When the Surgery is closed: In an emergency, you may be able to get your medicine or prescription in one of the following ways:
- 111 online - Emergency prescription requests
- A local pharmacist (chemist) may be able to provide an emergency supply of your medicine, subject to some conditions. Contact your pharmacy for more information.
- Contact the local Out-of-Hours Service – NHS 111 (telephone 111) for advice, or visit the local Walk-In Centre. The On-Call Doctor may be able to see you and, if appropriate, issue a prescription, which will then need to be taken to one of the local Pharmacies to be filled.
NHS Charges/Prescription Costs
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
- https://buy-prescription-prepayment-certificate.nhsbsa.nhs.uk/start to purchase a prescription prepayment certificate.
Over the Counter Medicines
Prescribing of over the counter medicines is changing. Your GP, nurse or pharmacist will not generally give you a prescription for over the counter (OTC) medicines for a range of minor health conditions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professional at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggests it is more serious, they will ensure you get the care you need.
Find out more about his change to prescription policy at www.nhs.uk/OTCmedicines
This applies to treatments for the following self-limiting and minor health conditions:
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Acute sore throat Conjunctivitis Coughs and colds and nasal congestion Cradle cap (Seborrhoeic dermatitis – infants) Dandruff Diarrhoea (adults) Dry eyes/ sore tired eyes Earwax Excessive sweating (hyperhidrosis) Haemorrhoids Head lice Indigestion and heartburn
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Infant colic Infrequent cold sores of the lip Infrequent constipation Infrequent migraine Insect bites and stings Mild acne Mild cystitis Mild dry skin Mild irritant dermatitis Mild to moderate hay fever/seasonal rhinitis Minor burns and scalds Minor conditions associated with pain, discomfort and/or fever (e.g. aches and sprains, headache, period pain, back pain)
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Mouth ulcers Nappy rash Oral thrush Prevention of dental caries Ringworm/ Athlete's foot Sun protection Sunburn due to excessive sun exposure Teething/ mild toothache Threadworms Travel sickness Warts and verrucae |
Page created: 20 November 2025